About HUG

HUG is an independently operated user group – meaning it is run by the users of DST Health Solutions’ products and services. Established in 1983, HUG’s purpose was intended to provide DST Health Solutions’ clients with a forum to gain additional insight into products and services; to provide input on product and services changes and future DST Health Solutions’ product direction; to work with DST Health Solutions to improve the quality of the product and services it licenses; and to network with other users to discuss key issues affecting our industry.

HUG holds the combined DST Health Solutions' products and services (AMISYS Advance™, PowerMHC®, PowerMHS®, PowerSTEPP®, and Outsourcing / Application Services Provider (ASP) user group conference annually, generally in April or May. Conference sessions may include motivational, educational and/or industry speakers selected by the HUG Board; a general DST Health Solution update as well as product updates; new product demonstrations; workshops; and other training opportunities. DST Health Solutions also provides a high level DST Health Solutions state-of-the-union presentation, given by the president, and facilitates the software committee sessions for each product line.

At their discretion, HUG members may choose to hold product-specific conferences, generally in October or November, and usually near the product line’s primary base of operations. PowerMHC is usually held in the Metropolitan Detroit area, PowerMHS and PowerSTEPP are held in Birmingham, Alabama, and the AMISYS Advance site is held in Kansas City, MO. DST Health Solutions owns the majority of the agenda content and works closely with the elected HUG product line vice president and board members to build a product-specific agenda.

Participating plan size varies from small to medium, to large well-established national organizations. Conference attendees are typically CIOs; CFOs; executive directors; as well as IT, claims, and member services management.

HUG’s membership is open to all users who have licensed or are under contract to use any DST Health Solutions software product and/or service.

Annual dues are assessed at $300 per company per year. Dues make it possible for this independent group to operate and coordinate conferences for all DST Health Solutions users. HUG services also include a conference call service, web page, and an on-site meeting planner for all conferences. The dues letter is sent in November and only one payment is required per company.

There are many other benefits to joining HUG:

  • The combined membership of DST Health Solutions’ AMISYS Advance, PowerMHC, PowerMHS, and PowerSTEPP users will enable HUG to
    • support DST Health Solutions’ current and future product strategy of “build it once, use it many times;”
    • provide a stronger, more unified and influential voice for all of DST Health Solutions' clients with regard to DST’s healthcare product and services strategic direction;
    • secure better venues and national speakers for its annual spring meeting.
  • Members
    • have the opportunity to exchange ideas with other DST Health Solutions users from across the country and DST Health Solutions staff,
    • are exposed to and learn about new trends in the industry as well as specific DST Health Solutions processes and goals,
    • are eligible for board member and officer positions,
    • have voting privileges at annual meetings,
    • receive discounted registration fees for the annual spring conference.

The names and positions of all HUG board members and officers are:

Healthcare Users Group (HUG) Board Members and Officers – 2018 / 2019

DEREK SPICER, PRESIDENT
Arkansas Blue Cross and Blue Shield (AMISYS Client)
Little Rock, AR
501-301-3425
bdspicer@arkbluecross.com

MICHELLE LANG, TREASURER
CommunityCare (AMISYS Client)
P.O. Box 14007
Tulsa, OK
918-594-5295 x6326
michelle@ccok.com

LISA KUHLS, SECRETARY
Medical Associates Health Plan (AMISYS Client)
Dubuque, IA
563-584-4456
lkuhls@mahealthcare.com

TERRY WEBER, DST REPRESENTATIVE
DST Health Solutions
Birmingham, AL
205-437-6097
taweber@dsthealthsolutions.com

THERESA WILCOX, AMISYS VICE PRESIDENT
DMBA
Salt Lake City, UT
801-578-5792
twilcox@dmba.com

 

VACANT, POWERMHC VICE PRESIDENT

 

ROSA BALZAC FIOL, POWERMHS VICE PRESIDENT
Medical Card System Inc.
San Juan, Puerto Rico
1-787-758-2500 x5130
Rosa.balzac@medicalcardsystem.com

HEATHER HITCHCOCK, POWERSTEPP VICE PRESIDENT
CoreSource
Lake Forest, IL
913-814-6112
hhitchcock@coresource.com

PAM HEDRICK, AMISYS BOARD MEMBER
BCBSNC Senior Market
Durham, NC
336-201-4622
Pam.hedrick@bcbsnc.com

 

VACANT, POWERMHC MEMBER AT LARGE

 

JANIS MEZA, POWERMHC BOARD MEMBER
Seaside Health Plan
Long Beach, CA
562-519-2610
Jmeza@memorialcare.org

JEAN DUDENHOFFER, POWERMHS BOARD MEMBER
Healthfirst Management Services LLC
New York, NY
212-801-6244
jdudenhoffer@healthfirst.org

HEBER SOTO, POWERMHS BOARD MEMBER
Humana Insurance of Puerto Rico, Inc
Hato Rey, Puerto Rico
787-622-5629
hsoto@humana.com

JODI HOPPER, POWERSTEPP BOARD MEMBER
GMP Employers Retiree Trust
Ft. Myers, FL
239-936-6242
jhopper@gmptrust.com

BRANDI LIMOGES, POWERSTEPP BOARD MEMBER
Hometown Health (Renown Health)
Reno, NV
775-982-3236
blimoges@hometownhealth.com

CAROL COLEY, NON-BOARD MEMBER
DST Health Solutions
Birmingham, AL
205-437-5231
cccoley@dsthealthsolutions.com

 

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